At JODE, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal
information when you interact with us online or offline.

1. Information We Collect

We may collect the following information when you place an order, contact us, or interact with our
platforms:

Name 

Phone number

Delivery address
Payment information (no card/financial data is stored by us)

Messages or queries you send us
Order history & preferences

We collect this information only to complete orders, provide support, and improve your shopping
experience.

2. How We Use Your Information

Your information is used to:
Process and deliver your orders
Confirm payment or delivery details
Contact you for support or follow-up
Improve our products and services
Share updates about offers or promotions (only with your consent)
We do not sell, trade, or rent your personal information to any third party.

3. Sharing Your Information

We only share necessary information with:

Delivery partners (Steadfast) — to deliver your order
Customer support team — to assist you with queries
No third party has permission to use your information for marketing or any other purpose outside your
order fulfillment.

4. Data Protection & Security

We take strong measures to ensure your information stays safe:
Limited access to customer information
Secured storage systems
Protection against unauthorized access or misuse
However, like any online system, absolute security cannot be guaranteed — but we take every
reasonable step to protect your data.

5. Cookies & Online Tracking

If you use our website or social media platforms, basic analytics (like device type, browsing behavior, or
engagement) may be collected by those platforms.
This helps us improve our website and customer experience.
We do not personally identify you through cookies.

6. Your Rights

You can request at any time to:
Update your personal information
Request deletion of your contact details
Stop receiving promotional messages
Just contact us through phone or Facebook and we will assist you immediately.

7. Policy Updates

We may update this Privacy Policy occasionally to improve our practices. Any update will be posted
publicly on our page or website.